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filler@godaddy.com
Signed in as:
filler@godaddy.com
DIY denture at home products are intended for temporary or emergency use only and are not a substitute for professional dental care. Users should seek advice from a qualified dentist for long-term solutions.
These products may not be suitable for individuals with specific oral health conditions (e.g., gum disease, allergies). Users assume all risks associated with self-application.
Products are tested for heavy metals (e.g., lead, mercury) and microbial contamination per industry standards. However, users must follow instructions precisely to avoid misuse.
Due to the customizable nature of DIY denture at home products, returns are only accepted for manufacturing defects (e.g., broken components, material flaws). Proof of purchase and images/videos of the issue are required for claims .
Defective products may be eligible for repair/replacement within 7 days of delivery. Beyond this, repairs may incur fees.
No responsibility is taken for delays or damages caused by force majeure events (e.g., natural disasters, supply chain disruptions).
Products comply with applicable safety standards (e.g., limits on heavy metals, microbial counts). However, regulations vary by region; users are responsible for ensuring local compliance.
©️ All design and instructional materials are copyrighted. Unauthorized reproduction, distribution, or resale is prohibited.
✅ By purchasing, users confirm they have read and agreed to these terms. Disputes shall be resolved through arbitration or in the jurisdiction of the seller’s location.
For DIY kits containing multiple components (e.g., molds, adhesives), ensure all parts are listed and verified upon delivery. Missing items must be reported within 48 hours.
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Not for resale: Products are for personal use only. Bulk purchases for commercial purposes require prior authorization.
Here is the Return and Refund Policy for DIY Denture at Home products, designed to ensure clarity and fairness for both the company and customers. This policy is based on standard industry practices and relevant consumer protection regulations.
1. Return Eligibility Time Frames
Returns or Refunds: Typically, returns or refunds are accepted within 7 days from the date of delivery, depending on the reason for return. For example, returns due to defects or wrong items are often allowed within 7 days.
Custom Product Note: As DIY denture kits are often considered customized or personalized products, they may generally be excluded from standard return policies unless they have quality issues .
2. Conditions for Returns and Refunds
Accepted Reasons:
✅ Defective or Damaged Products: If the product arrives with defects, damage, or missing parts, returns are accepted .
✅ Wrong Product Received: If you receive a product different from what was ordered .
✅ Severe Packaging Damage: If the external packaging is severely damaged (e.g., crushed or torn) and the product is affected .
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Non-Accepted Reasons:
❌ Change of Mind: Returns based on personal preference, taste, or simply changing your mind are not accepted .
❌ Opened or Used Products: Products that have been opened, used, or tampered with cannot be returned, especially for hygiene reasons .
❌ Customized Items: As DIY denture at home may involve custom elements, they are generally non-returnable unless there is a quality issue .
❌ Denture/brace unfit
DIY Denture at Home allows you to take impressions yourself. Success depends on your skill and technique. If you're unsure about your ability to take impressions yourself, we recommend seeking assistance from a local professional.
Successful denture fabrication depends on successful impressions, and that responsibility lies with the consumer.
3. Process for Returns and Refunds
Step 1: Contact Customer Service: Reach out to customer service within the specified time frame (e.g., within 7 days of delivery) to report the issue . Provide details such as order number, product name, and reason for return.
Step 2: Evidence Required: You may need to provide evidence of the issue, such as photos or videos of the defect, damage, or wrong product .
Step 3: Return Shipping:
If the return is due to company error (e.g., wrong product or defect), the company typically covers return shipping costs .
If the return is for personal reasons (e.g., change of mind), you are responsible for return shipping fees .
Step 4: Inspection and Refund: Once the returned item is received and inspected, the company will process a refund if the claim is validated. Refunds are generally issued to the original payment method within a specified time (e.g., 7–14 days) .
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�� 4. Refund Methods
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Refunds are issued via the original payment method (paypal).
⚠️ 5. Non-Refundable Situations
Hygiene-Related Products: Due to health and hygiene concerns, products like DIY denture kits may not be eligible for return if opened or used .
Clearance or Sale Items: Discounted items may be final sale and ineligible for return .
Free Gifts: Promotional items or free gifts cannot be returned .
6. Customer Support
For any questions or issues, contact customer support via email, phone, or live chat. Provide your order details and reason for return to expedite the process .
7. Important Notes
Legal Rights: This policy does not override your statutory rights under consumer protection laws. If the product is defective, you are entitled to a repair, replacement, or refund .
Policy Updates: The company reserves the right to update this policy periodically. Check the website for the latest version .
This policy aims to ensure a transparent and fair process for returns and refunds while prioritizing hygiene and customer satisfaction. If you have any questions, don’t hesitate to reach out to customer support!
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