Last Updated: August 27, 2025
Effective Date: August 27, 2025

DIY DENTURE AT HOME ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products, services, website, and related platforms (collectively, the "Services"). By using our Services, you consent to the practices described in this policy. If you do not agree, please discontinue use immediately.

Identifiers: Name, email address, phone number, shipping address, and demographic details (e.g., age, gender) when you create an account, make a purchase, or contact us .

Health-Related Information: Details about your dental health, such as dental impressions, medical history, or images, which may be necessary for customizing products or providing recommendations.

Payment Information: Credit card details, billing address, and transaction history when you make purchases. Note: Payment data is processed by secure third-party processors (PayPal) and not stored on our servers .

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Device and Usage Data: IP address, browser type, operating system, and pages visited on our website. We may use cookies or similar technologies to collect this data for analytics and service improvement.

Location Data: General location information (e.g., city or country) derived from your IP address to comply with regional regulations or provide localized content.

We use your information for the following purposes:

To provide and personalize our Services, including processing orders and delivering products.

To communicate with you about appointments, updates, promotions, or customer support.

To improve our Services through data analysis, research, and feedback.

To comply with legal obligations, such as tax regulations or responding to lawful requests .

We do not sell your personal information. However, we may share it with:

Service Providers: Third parties who assist with payment processing, shipping, IT support, or marketing, under strict confidentiality agreements .

Healthcare Professionals: With your consent, we may share health-related information with dentists or technicians to provide customized services .

Legal Authorities: When required by law, such as to comply with a subpoena or protect our rights.

We implement reasonable security measures, including encryption, access controls, and secure servers, to protect your data from unauthorized access or disclosure 14. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

Access, update, or delete your personal information.

Opt out of marketing communications .

Withdraw consent for data processing, where applicable .
To exercise these rights, contact us at contact us.

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law .

Our Services are not intended for children under 18. We do not knowingly collect data from minors without parental consent. If you believe a child has provided us with information, contact us immediately .

Our website may contain links to third-party sites (e.g., dental health resources). We are not responsible for their privacy practices, and we encourage you to review their policies .

We may update this policy periodically. The revised version will be posted on our website with an updated effective date. Continued use of our Services constitutes acceptance of the changes .

If you have questions or concerns about this policy, please reach out to us at:

whatsapp: + 852 5181 0179.

Address: FLAT/RM11 13/F LIPPO SUN PLAZA NO 28 CANTON RD TST, Kowloon Hong Kong.